Folorunsho Oshatimi Teaching

Hello,
My name is Oshatimi Theophilus Folorunsho and my qualifications are NCE(Geo/Eco), B.Sc(Ed) Economics and MBA. I am resourceful in the field of geography,economics,civics,social studies,business studies among others.
My teaching style is unique and it is inline with the acceptable teaching methods which is mainly student/pupil centered backed up by good mastery of the subject matter. Instructions materials is also part of my teaching style and using relevant examples to drive home salient points and also effective usage of technology innovations in the area of giving instructions.
All these blended together with excellent communication skills gives the required learning outcomes and for learners to have the needed change in experience.

Subjects

  • Geography (Beginner-Expert)

  • Economics (Beginner-Expert)

  • Business & Management (Beginner-Expert)

  • Civic education (Beginner-Expert)

  • Math from Year 1-6 (Beginner-Expert)


Experience

  • Teacher (Aug, 2018 - Present) at Npower Nteach
    Classroom Preparation
    Teaching in the Classroom
    Grading Student Work
    Administration (Attending meetings with other teachers/school administrators as well as writing reports documenting student performance and progress)
    Personal Attention to Students
    Coaching/Extracurricular Activities
    Parent interaction
  • MTN customer Care representative (Feb, 2016 - Oct, 2018) at ISON Ilorin
    Work with customer service manager to ensure proper customer service is being delivered
    Handle dissatisfied customer in a polite and professional fashion
    Must effectively manage different communication channels to resolve customer complaints via all available phone, email e. t. c.
    Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    Deliver prompt and professional solutions for customer enquires via phone, email, on-line chat and one-one communication etc.
    Direct customer call to appropriate personnel for assistance.
    Identify and assess customers’ needs to achieve satisfaction.
    Online marketing of MTNs products and services.
    Writing of reports after huddle session.
    Mentoring new agents on OJT.
  • MTN customer Care representative (Jul, 2015 - Jan, 2016) at CNSSL
    Work with customer service manager to ensure proper customer service is being delivered
    Handle dissatisfied customer in a polite and professional fashion
    Must effectively manage different communication channels to resolve customer complaints via all available phone, email e. t. c.
    Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    Deliver prompt and professional solutions for customer enquires via phone, email, on-line chat and one-one communication etc.
    Direct customer call to appropriate personnel for assistance.
    Identify and assess customers’ needs to achieve satisfaction.
    Online marketing of MTNs products and services.
    Writing of reports after huddle session.
    Mentoring new agents on OJT.
  • MTN customer Care representative (Jul, 2015 - Jan, 2016) at CNSSL international media center,royal fm building, ilorin
    Work with customer service manager to ensure proper customer service is being delivered
    Handle dissatisfied customer in a polite and professional fashion
    Must effectively manage different communication channels to resolve customer complaints via all available phone, email e. t. c.
    Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    Deliver prompt and professional solutions for customer enquires via phone, email, on-line chat and one-one communication etc.
    Direct customer call to appropriate personnel for assistance.
    Identify and assess customers’ needs to achieve satisfaction.
    Online marketing of MTNs products and services.
    Writing of reports after huddle session.
    Mentoring new agents on OJT.
  • Asst.HM/Class Teacher (Aug, 2010 - Present) at Flourish Academy, fate tanke Ilorin
    .

Education

  • MBA (Oct, 2013 - May, 2016) from University of Ilorin, Ilorin, Nigeria
  • B.Sc (Ed) Economics (Oct, 2008 - May, 2012) from University of Ilorin, Ilorin, Nigeria
  • NCE (Oct, 2004 - Jun, 2007) from Kwara state college of education ilorin
  • Secondary (Aug, 1998 - Jun, 2003) from Cherubim and seraphim college, sabo oke,ilorin

Fee details

    6,000-9,000/month (US$15.48-23.23/month)

    3 times a week (1hour 45minutes)


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