Rehan CBAP certified Business Analyst for ServiceNow
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If you require any hands on experience in Business Analysis related work, I will be more than happy to assist you. From creating mock requirements gathering sessions to create as-is-model to creating to-be-model, fit gap analysis and creating various diagrams in MS Visio.
In addition to the above skills, I will be able to guide you on learning paths to upskill yourself in cutting edge technologies which have severe shortage of manpower to make yourself immediately employable.

I bring CBAP certified experience in diverse domains of Agile Business Analysis and IT project management.

I can also coach you to get certified on ServiceNow (SaaS) platform and get practical experience.

Why Choose Me:

Certifications and Expertise: As a Certified Business Systems Analyst (CBAP) and a Certified Associate in Project Management (CAPM), I bring a wealth of knowledge and skills to the table. My proficiency in Agile/Waterfall Project Management and ServiceNow, particularly in IT Service Management, Operations Management, Asset Management, and Customer Service Management, makes me an ideal candidate for this role. I am well-versed in RFP/RFQ preparation, business case development, and Statement of Work (SOW) documentation.

Digital Transformation: I have successfully led and executed over 30 Digital Transformation projects using ServiceNow as a platform, focusing on workflow automation and process redesign. My ability to manage system configurations, gather user requirements, customize workflows, and ensure quality assurance testing sets me apart in this field.

Collaboration and Communication: Collaboration is key in any business analysis role, and I excel in fostering teamwork and accountability. I have worked with cross-functional teams, managed risk assessments, and established strong vendor relationships to drive project success. My strong communication and interpersonal skills ensure effective stakeholder engagement and requirement gathering.

Analytical Thinking: My background in publishing peer-reviewed research articles on Artificial Intelligence and Software Project Management demonstrates my analytical thinking and problem-solving abilities. I am detail-oriented and capable of identifying and communicating potential issues and risks related to project requirements.

Tech Savvy: Proficiency in programming languages such as Java, JavaScript, HTML, CSS, and SQL, along with familiarity with various BA/PM tools and collaboration platforms, enables me to adapt quickly to your organization's tech stack and tools.

Subjects

  • ServiceNow Beginner-Expert

  • ITIL Foundation

  • CAPM Project Management

  • CBAP

  • Agile Business Analysis Beginner-Expert

Experience

  • Business Analyst (Feb, 2023–Present) at RSM Canada

Education

  • Certified Scrum Master (Dec, 2021–now) from Scrum Alliance
  • CBAP (May, 2019–now) from IIBA - International Institution of Business Analysis
  • MSc. Computer Science (Jan, 2012–Jan, 2014) from King Fahd University of Petroleum and Minerals KFUPM

Fee details

    CA$10–15/hour (US$7.25–10.87/hour)

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