Sanjeev Sharma Advance Excel & VBA, Access, SQL, Tableau
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I have Over 12 years of experience in the Automation of reports, Database development, and incorporating changes into existing databases and Client interaction. To always be on the path of learning, being curious, and consistently innovating on behalf of customers by working with a team of innovators, thus adding long term value to the business and technology.

An unwavering commitment to client service, with the ability to build productive relationships, and resolve complex issues.
Flexible coaching will be provided to individuals depending on their level.

Skills
Data Management: Database Design & Management, Data Governess, Data Analysis, Pattern & Trend Identification.

Data Visualization: Tableau Dashboard, Power BI, Excel-based templates.
Computer Science: SQL Management Studio, SQL Server Integration Services, Tableau desktop, Tableau Server, MS Access,

Advance Microsoft Excel Functions, Automation using Visual Basic Applications, Power Point presentation, Avaya, eWFM Aspect, Genesys (Connex).

Worked at a prominent MNC as a project developer for 6 years.
You will get Practical knowledge that has been used in corporates and industries.

Subjects

  • Excel Beginner-Expert

  • MS Access Beginner-Expert

  • SQL Queries Beginner-Intermediate

  • Tableau Dashboards Beginner-Intermediate

Experience

  • Analyst - Product Development (Aug, 2016–Feb, 2023) at American Express India Private Limited, Delhi NCR
    Part of the Global Reporting and Analytics Team to assist the Travel and Lifestyle line of business in a Contact Center context for
    its 20 markets. Responsible for establishing a mature reporting and analytics environment to support operations and senior
    leadership. Applied technical skills to create global datasets for executive summaries and for granular insights. Developed
    reporting to convey meaningful performance metrics in an Omni channel environment.
  • Associate (Jun, 2015–Jul, 2016) at Metlife Noida
    As a Reporting Associate at Metlife GOSC. I was responsible for the complete project lifecycle phase from speculations and
    coding through deployment, testing, debugging documentation, and maintenance. Created VBA programs to automatically
    update excel reports, fetching data from SQL using queries. Created models to find out discrepancies with paid amounts and
    calculated premiums.
  • Senior Executive (Nov, 2011–May, 2015) at DishTV, Noida
    As a part of the Workforce management team at Dishtv India, Assigned responsibilities such as Real Time Management,
    Schedule creation, and End to End Reporting. Automated the reports using VBA programs, Share and monitor Forecast vs
    Actual with the leadership team on a daily basis, Daily Call Centre performance report with the zonal heads, Daily Quality
    Scores for In-house and vendor, TAT report (Time for Average Turnaround) for inbound call and outbound calls along with
    hourly break-up.
  • Senior Executive (Apr, 2010–Oct, 2011) at BSA Logistics, Delhi
    Joined BSA LOGISTICS as a Senior Analyst. The job involved Interacting with clients / Leadership to gather information regarding
    reporting structure. Automation of management reports such as Delivery, Inventory, Payment, and Compliance reports.
    Accurate and timely reporting of dashboards to Organizational Leadership. Development of a Database using MS Access for
    preparing the Delivery reports for various Clients.

Education

  • Master of Computer Application (Dec, 2018–Dec, 2020) from Subharti Unversity Meerut
  • Bachelor in computer application (Mar, 2006–Mar, 2009) from jamia hamdard dehli

Fee details

    CA$17–30/hour (US$12–21.74/hour)

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