Hilda Wambui GitauCommunication, Public Speaking, PR Management
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Having both teaching and work experience in Psychology, Business communication, Rhetoric, Public Speaking and Performance Art, I believe in working with the pace of the student and adapting the teaching style to suit the needs of the student. I have also worked with special needs children of different ages and can adapt lesson plans accordingly.
I believe in a dynamic teaching style that is holistic and ethical. I am available for tutoring and for corporate training. I am also available to help with preparations for presentations that involve either digital visual aids or non-digital visual aids.
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Subjects
Public Speaking Diploma-Bachelors/Undergraduate
Communication Diploma-Bachelors/Undergraduate
Rhetoric and Argument Diploma-Bachelors/Undergraduate
Performance Art Diploma-Bachelors/Undergraduate
Sound Reading Beginner-Expert
Experience
Invigilator/Supervisor (Mar, 2021–Present) at KNEC/Oshwal Academy Nairobi
-Help maintain an orderly environment during exam period. - Create centre invigilation timetable and ensure appropriate staffing per Cambridge and JCQ exam boards specifications. -Open & seal exams, and include reports such as special access arrangements and attendance. -Supervise and ensure the safety of candidates and staff during exams. -Communicate any student/invigilator concerns with appropriate authority.
Assistant Store Manager (Nov, 2014–Aug, 2015) at Perfumania Holdings, Inc. - Frisco Store
-Acted as either the opening or closing shift manager for a multinational fragrance retail store. - Responsible for the store’s marketing, advertising and display. - Reconciled the cash at the beginning and end of the shift and made appropriate bank deposits. - Created an efficient work environment by monitoring and prioritizing the workflow. - Resolved any customer or employee issues that arose during the shift.
Self employed (Oct, 2012–Present) at Hadithi Biz - Nairobi. Hadithi Hadithi Communications - Dallas.
-Established a business in 2021 (Hadithi Biz) in Nairobi county. - Brand clothes and merchandise with original art and/or positive messages. - Generate, edit and self publish original digital work on audio and visual platforms such as Skiza Tunes and SoundCloud. - Produce and distribute home-made cleaning supplies including liquid soap, car shampoo, disinfectant and fabric conditioner. - Established a DBA/Proprieteship in 2013 (Hadithi Hadithi Communications) in Dallas County, Texas to help artists/individuals share their stories/art. (Currently defunct due to relocation).
Member Service (Mar, 2012–Aug, 2014) at Costco Warehouse - Duncanville
-Provided member service for a global membership-based retail store. -Met the sales quota by creating good customer relations to generate new memberships and renewals. -Mastered the membership database and was able to train co-workers at the membership sales/customer service desk -Ensured customer satisfaction of both goods and service and further resolved member issues through reimbursements or replacements as per the company policy. -Cross trained and worked in both the photography and security departments. -As part of CSR, volunteered 2 hours/week at Acton Elementary School’s remedial reading program for 1st to 3rd grade levels using sound reading solutions.
Store Manager (Jan, 2011–Feb, 2012) at Acceptance Insurance - Dallas
-Managed the daily operations of a property and casualty insurance store offering coverage to standard and high risk clients. -Led the store’s marketing, advertising and sales operations to ensure store targets were attained. -Participated in selecting and training of the store team members.
Notification Coordinator (Feb, 2009–Jan, 2010) at United Health Care - Plano
-Coordinated communication for a health care insurance program dealing with geriatrics, people having long-term/advanced illness, and people living with disabilities. -Was part of a team that developed a solution that reduced process approval time to expedite service delivery by 25%. -Prioritized cases and communicated case status to the beneficiaries, caregivers and nursing/rehabilitation homes. -Trained new group members to ensure confidentiality and proper case handling procedures.
Adjunct faculty (Jan, 2009–Jan, 2010) at KD Studio & Conservatory College of Film and Dramatic Arts - Dallas
-Taught Fundamentals of Public Speaking (SPCH 1315) to learners with varying skills and from different backgrounds. -Taught a 3 credit hour course and ensured students fulfilled the school’s speech course as a graduation requirement. -Trained acting, film making and musical theatre students in public speaking to hone their presentation skills. -Adjusted assignments and provided extra office hours to accommodate individuals experiencing speech anxiety.
Educational/Residential Counsellor (Aug, 2007–Dec, 2009) at Nelson’s Children’s Residential Treatment Centre - Denton
-Worked with at risk minors towards behaviour change both in the classroom and in the larger community. -Taught program and community expectations including positive communication and conflict resolution by explaining complex concepts in an age appropriate way. -Provided crisis intervention to both individuals and groups by using appropriate deescalating techniques.¬¬¬ -Checked paper work from current and previous shifts to ensure compliance in documentation and filing.
Teaching Assistant (Aug, 2006–Dec, 2008) at University of North Texas - Denton
-Taught communication recitation classes (COMM 2140 - Rhetoric and Argument, COMM 1010 - Introduction to Communication) in one of Texas’ leading public universities while taking nine hours of graduate classes. -Oversaw in-class exercises for over 90 students and was accountable for developing daily lesson plans. -Delivered three 60-90 minute lectures classes per week, graded tests and posted grades on WEBCT. -Coordinated and supervised student volunteer groups as part of the class requirement.
Education
Fine Arts Theater (Jan, 2010–May, 2010) from Texas Tech Univeristy, Lubbock, Texas
M.A. Communication Studies (Aug, 2006–Dec, 2008) from University of North Texas Denton, TX
Dip. Public Relations Management (Mar, 2005–Sep, 2006) from The Kenya institute of management
B.A. Psychology (Aug, 2000–Aug, 2004) from Daystar University, Kenya