TAC ENGINEER –PALO ALTO
(Oct, 2016 - Oct, 2018) at CSS CORP PVT.LTD CHENNAI
Responsible for working with customers to diagnose, troubleshoot, debug and resolve Palo Alto Networks firewall related issues.
Configure firewall for threat prevention, troubleshoot and resolve related issues.
Configure, troubleshoot and resolve issues with respect to advanced features available in Palo Alto Networks Next Generation firewalls including Authentication (SAML, LDAP, MFA and Radius), Certificate Management, SSL forward and inbound decryption, IPS/IDS, URL Filtering, QoS, IPSec VPN, High Availability (Active-Active and Active-Passive).
Deploy, configure and troubleshoot VM-Series Palo Alto Networks firewalls in virtual environments.
Configure, troubleshoot and resolve issues with Global Protect IPsec/SSL VPN and Large-Scale VPN.
Comprehensive configuration of Palo Alto Networks firewalls for inter-operability with products from other vendors for user identification.
Deal with configuration and resolve issues related to Panorama, both appliance and virtual instance.
Analyze existing and planned configurations and give recommendations on adjusting those configurations for optimal solution.
Good understanding of the Palo Alto Networks firewall internal architecture to isolate the issues specific to different hardware platforms (PA-200, PA-500, PA-800 Series, PA-3K series, PA-5K series).