I respect my kids and they respect me. My explanations are clear. My expectations are high, but I make sure the kids know how to go about meeting them-- and they do! I'm fair and consistent. I can be counted on to enforce school policies. I know my math, so you can change my prep on Labor Day and I'll be able to walk into a class two days later and teach it well. The kids enjoy my class because they know they'll walk out of it knowing what they need to know for next year and for the upcoming tests. I realize that, as important as my class is, it's not their only class of the day or the only thing on their minds; I'm competing with soccer and boyfriends and all sorts of crises at home. My kids know that I'm happy to offer extra help or a shoulder to cry on. They know that I'l be friendly, but that I don't intend to become one of their friends, and they respect that.
I am an enthusiastic and passionate individual who enjoy sharing knowledge with a proven record of helping children progress through positive learning experiences. I have enriching experience in training and developing the effective behaviour management system of children.
Voice & Accent (Beginner-Intermediate)
Personality Development (Beginner-Expert)
English communication skills (Beginner-Expert)
Career Counseling (Beginner-Expert)
Assistant Manager (Jul, 2018 - Present) at Google India, Gurgaon
Implemented customer experience improvements to turn around falling customer base which increased conversation by 10% and sales 15% Reduced shrink from an initial 2.98% to .97% Responsible for overall supervision, training, mentoring, and appraisal of eighteen sales associates Trained, supervised and evaluated staff, enabling them to improve skills and achieve daily objectives. Developed loyal customer base and increased sales volume through personal attention to customers.
Sr Product Trainer (Aug, 2015 - Jul, 2018) at WNS Global Services Pvt. Ltd.
Trained new and existing sales representations in closing various deals. Monitored local organizations and prepared presentations to identify marketing opportunities. Evaluated work of sales representative and ensured compliance to all sales and revenue goals. Assisted management in all special projects. Participated in various special projects and trade shows.
Senior Trainer (Mar, 2014 - Jun, 2015) at SERCO India, New Delhi
Monitored and identified prospective customers. Maintained effective relationships with existing customers and increased revenue. Coordinated with contractors and customers and developed sales strategies. Participated in all administrative sales functions for programs. Analyzed market trends and designed action plans
M.A. English (Jul, 2012 - Jun, 2014) from Kurukshetra University
Diploma In English (Apr, 2011 - Aug, 2011) from British Council DELHI
B.A English Honours (May, 2009 - Jun, 2012) from Kurukshetra University
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