Fridah Moraa English/Kiswahili Teacher
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I am a dedicated and bilingual English and Swahili teacher with a strong passion for language education and student development. With over 5years of teaching experience, I have successfully guided learners from diverse backgrounds and proficiency levels from beginners to advanced across primary, secondary, and adult education settings.

My teaching style is interactive, student-centered, and results-oriented. I believe in creating an inclusive and supportive learning environment where students feel confident to express themselves and take an active role in their learning journey. I use a combination of communicative language teaching (CLT) and task-based learning (TBL) methodologies, which emphasize real-life communication, problem-solving, and practical application of language skills. This allows learners to build fluency, accuracy, and confidence in both English and Swahili.

To meet different learning needs, I integrate a variety of tools and techniques including storytelling, role-playing, group discussions, audiovisual materials, and digital platforms. I also tailor my lessons to align with individual learning styles and goals, ensuring that every student progresses at a comfortable yet challenging pace.

My focus on both language proficiency and cultural understanding has led to consistent improvements in student performance, exam results, and engagement levels. Many of my students have achieved strong results in national examinations, improved their communication skills significantly, and gone on to succeed in academic and professional environments.

What makes me a strong teacher is my patience, adaptability, and deep respect for the learning process. I strive to inspire curiosity and critical thinking while fostering a genuine love for language learning. I also maintain open communication with parents, colleagues, and school leadership to ensure a collaborative and well-rounded educational experience.

I am continuously committed to professional growth and regularly update my methods to reflect current trends and best practices in language education. Whether teaching grammar, creative writing, oral communication, or comprehension, I aim to equip learners with the skills they need to thrive both in and outside the classroom.

Subjects

  • Swahili Beginner-Expert

  • CRM (Customer Relationship Management) Beginner-Expert

  • Data analysis Beginner-Expert

  • Kiswahili Beginner-Expert

  • English (Conversation & Writing) Beginner-Expert

Experience

  • Eldoret (Aug, 2018–May, 2025) at Assent Compliance
    • Successfully navigating regulatory landscapes, including EU REACH, EU ROHS, California Prop 65, EU Waste Framework (SCIP), TSCA, PFAS, and Conflict Minerals.
    • Working with the Program Success team to strategize on the best approach for new customers, client campaigns and supplier issues.
    • Growing clients’ depth of understanding by providing and facilitating training and mentorship on new and existing features
    • Engaging with suppliers through chats, emails and inbound and outbound calls, supplier education and Webinar Invites.
    • Validating and ensuring quality assurance for compliance data provided by suppliers.
    • Handling inbound calls from suppliers to help them troubleshoot and navigate their compliance requests.
    • Helping companies overcome the challenge of meeting their companies’ legal and business requirements by educating their suppliers on how to submit valid declarations.
    • Input and maintaining the CRM with up-to-date communications, conversations and correspondence with Company’s clients.
    • Providing outstanding experience to clients as they complete the sales and implementation process and transition to the care of the Customer Success Management team.
    • Leveraging proprietary data collection algorithm to keep data up to date and ensure supplier declarations are valid
    • Bridging the gap between clients and their suppliers by educating the suppliers on various regulatory laws and process.
  • Nairobi (Jan, 2014–Aug, 2018) at Digital Divide Data, Nairobi
    • Supported development and maintenance of training and learning materials on the company data systems.
    • Supported analysis of data needs, quality issues, and system improvements to drive improved data quality.
    • Performed root cause analysis of the accuracy of new hire performance during the on-boarding process
    • Developed proactive training strategies to improve quality metrics of the trainees
    • Developed relevant training content and outlines
    • Developed and coordinated the execution of the on-boarding plans as well as the targeted training plans
    • Maintained content integrity of programs through ongoing analysis and refinement, delivery observation, post-delivery reviews and a solid understanding of changing business requirements.

Education

  • Hospitality and Tourism Management (Jan, 2015–Jul, 2019) from Kenyatta University, Nairobi County

Fee details

    KSh500–2,000/hour (US$3.86–15.45/hour)

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