Vamsee Vardhan Reddy Salesforce admin, ServiceNow, service desk
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Hi everyone,
Here I worked for Application Admin Support professional with 3 years of experience in L1 and L2 support. Proven expertise in managing support tickets, troubleshooting hardware and software issues, and ensuring seamless IT service delivery. Skilled in leveraging applications like Salesforce CRM and Qumas for data storage and tracking. Strong communication and problem-solving skills, with a customer-centric approach to delivering timely and effective support within agreed SLAs.
I will cover on Salesforce admin part
I will share knowledge on objects fields records profiles and difference between standard and custom objects fields records tabs,
And also I will share with you all mini project that will help you can do for real time experience.
I will sedule a call on weekend so any doubts and anything we need to cover that I will make it that
For extra topics I will cover that for you all
About service Now
How it will work
Why it is using
How the SLA's ITSM and ITIL will work.

Subjects

  • ServiceNow Intermediate

  • Salesforce Administration Intermediate

  • Salesforce Admin Intermediate

Experience

  • Senior analyst (Jan, 2024–Present) at 2 years experience in hcl tech

Education

  • B.tech (Jul, 2016–Oct, 2020) from Salesforce Academy

Fee details

    ₹200–500/hour (US$2.11–5.26/hour)

    Through UPI and account

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