Ravi Raja Servicenow Developer
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I have over five years of hands-on experience implementing and customizing ServiceNow, with a strong focus on Case Management, Customer Service Management (CSM), and Security Operations (SecOps) modules. I have led development efforts using the Now Experience UI Framework, Flow Designer, and complex integrations with third-party tools like Fuelix, Huntress, and Datto RMM. In my current role, you drive production releases, lead stakeholder meetings, and support major upgrades, including the Washington DC version rollout. I also provide guidance on implementing CSM, SecOps, and system integrations to enhance platform capability and team productivity.

Subjects

  • ServiceNow Developer Expert

Experience

  • Servicenow Developer (Jan, 2020–May, 2025) at Servicenow
    I have over five years of hands-on experience implementing and customizing ServiceNow, with a strong focus on Case Management, Customer Service Management (CSM), and Security Operations (SecOps) modules. I led development efforts using the Now Experience UI Framework, Flow Designer, and complex integrations with third-party tools like Fuelix, Huntress, and Datto RMM. In my current role, I drive production releases, lead stakeholder meetings, and support major upgrades, including the Washington DC version rollout.

Education

  • Masters (Jan, 2020–Apr, 2022) from UOIT

Fee details

    CA$20–35/hour (US$14.49–25.36/hour)

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