Abhishek sharma Workoholic
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Ambitious and results-driven IT professional with 6 years of experience in project management, operations, and data
analysis across government and corporate sectors. Skilled in creating automated dashboards, managing crossfunctional teams, and streamlining processes using tools like Power BI, Excel, and PowerPoint. IT Operations and Project Coordination with 7+ years of experience supporting government and
enterprise IT projects. Strong background in operations management, system coordination, Power BI
reporting, and stakeholder communication. RHCSA certified with hands-on experience in Linux system
administration, user management, storage, services, and security basics. Seeking mid-level IT Operations /
Project roles with growth-focused organizations.

Subjects

  • Excel Beginner-Intermediate

  • Red Hat Linux Beginner-Expert

  • PowerPoint Beginner-Expert

  • Power BI dashboard Beginner-Intermediate

  • Excel and Google Sheets Automation Beginner-Expert

Experience

  • system support admin (Aug, 2023–Dec, 2025) at ITE infotech pvt ltd
    • Perform daily server health checkup using commands to check CPU, memory and system load
    status
    • Support user account management including user creation, password reset and permission
    verification using standard Linux commands
    • Access servers remotely using SSH to perform basic troubleshooting and check service status
    • Checking system log files to identify login or system related issues
    • Monitor daily scheduled backup jobs and reported failures to senior level for further action
    • Provide technical support via phone, email, or remote tools.
    • Troubleshoot hardware, software, and network-related issues.
    • Install, configure, and maintain desktops, laptops, and applications.
  • project executive (Jun, 2022–Jun, 2023) at mpsedc
    Built Power BI dashboards to monitor project KPIs, fiscal operations, and stakeholder updates
    • Evaluated bid documents, created reports (PQ & TQ), and coordinated with government departments
    • Managed e-office notes and streamlined WhatsApp chatbot/SMS service onboarding for MP govt.
    • Automated reporting solutions and enhanced data visibility for decision-making
    • Spearheaded fiscal and capital budgeting, expense monitoring, and vendor billing for state-level IT initiatives.
  • project supervisor (Mar, 2020–Jun, 2022) at smart chip pvt. ltd
    Led a 40-member operations team, improving productivity through data tracking and reporting
    • Designed Excel-based dashboards for performance metrics and shared weekly reports
    • Resolved technical issues: software installation, hardware setup, email config, and site support
    • Conducted interviews and hiring in coordination with HR
    • Enhanced productivity tracking through customized spreadsheet metrics and weekly performance
    reports.
    • Liaised with police department officials and reported directly to the Nodal Officer.
    • Conducted quality assurance using the Jar Viewer app for criminal database management.
  • Operations executive (Jun, 2019–Feb, 2020) at TCSion
    Conducted audits for 16 TCS iON digital exam centres across Madhya Pradesh and Chhattisgarh.
    • Coordinated entrance exam operations for central and state government exams.
    • Executed mock drills, landscape checks, and IT system verifications pre-exam.
    • Compiled and shared detailed audit and inventory reports with zonal managers.
    • Identified and resolved management control gaps, offering strategic recommendations.
  • jr. web developer (Jun, 2017–Jun, 2019) at mayalism IT solutions
    Designed and developed customized WordPress websites and plug-ins for clients.
    • Supported complex development tasks involving both frontend and backend logic.
    • Collaborated with senior developers to manage large-scale corporate web projects.

Education

  • MCA (Jul, 2014–May, 2017) from TIT College Bhopal

Fee details

    ₹300–1,000/hour (US$3.16–10.53/hour)

    ₹300–1,000/hour (US$3.48–11.61/hour)

    Basic work 300
    Medium work 600
    Premium work 1000

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