Monalisha Swain - SpringPeople Software private limited Training & Engagement
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Monalisha

Dynamic and results-oriented sales and solutions professional with 3+ years of experience in inside sales, enterprise client management, and end-to-end training solutioning. Strong expertise in client interaction, trainer sourcing, and managing corporate learning programs from requirement gathering to delivery. Proven ability to work with diverse stakeholders including government and IT clients. Passionate about delivering high-impact training solutions that meet business objectives.

Core Competencies
• Client Interaction & Relationship Management
• Training Solutioning & Delivery Management
• Trainer Sourcing & Negotiation
• Inside Sales & Academic Counselling
• Lead Generation & Pipeline Management
• Consultative Selling Techniques
• Proposal Development & Deal Closure
• CRM Tools & Sales Reporting
• Stakeholder Communication

Professional Experience
Enterprise Business Solutions Manager
SpringPeople Software Pvt. Ltd | Jun 2024 – Jan 2025 | Bengaluru
• Handled end-to-end training requirements from multiple enterprise clients including government bodies and top IT companies.
• Engaged with clients to understand learning needs, conducted meetings, and finalized solutions.
• Sourced trainers based on specific client requirements and led the negotiation and onboarding process.
• Delivered complete training lifecycle management including trainer coordination, evaluation, lab setup, and post-training feedback.
• Acted as a single point of contact between clients and trainers, ensuring high-quality delivery and customer satisfaction.
• Successfully managed multiple IT accounts and scaled enterprise sourcing and solutioning responsibilities.

Senior Academic Counsellor
SpringPeople Software Pvt. Ltd | Oct 2023 – Jun 2024 | Bengaluru
• Specialized in SAP Retail domain; engaged directly with leads via calls, emails, and in-person/online meetings.
• Conducted one-on-one consultations and converted prospects to paying participants through strategic discussions.
• Sourced appropriate trainers post-deal closure and ensured smooth coordination for training setup and delivery.
• Handled training support including resolving participant issues and maintaining service quality throughout the training period.
• Proactively generated leads via referrals and word-of-mouth from previous participants.

Inside Sales Specialist
Simplilearn Solutions Pvt. Ltd | Dec 2022 – Sep 2023 | Bengaluru
• Specialized in promoting and selling Cybersecurity certification programs to working professionals and aspiring learners.
• Engaged with inbound leads, conducted outbound cold calls/emails, and nurtured prospects through consultative selling.
• Identified customer needs, career goals, and technical background to recommend suitable upskilling programs.
• Drove revenue growth by consistently achieving monthly and quarterly enrollment targets.
• Coordinated with cross-functional teams to ensure seamless onboarding and post-sale engagement.
• Maintained detailed records in CRM platforms, tracked lead status, and ensured timely follow-ups.

Pre-Sales Associate
Byju’s Private Limited | Jun 2021 – Sep 2022 | Bengaluru
• Engaged in lead qualification and conversion through cold calling and product explanation.
• Handled the initial stage of the sales funnel by briefing prospective clients on relevant programs and offerings.
• Maintained a consistent lead-to-sale conversion rate of over 50% through structured communication and rapport-building.
• Participated in discovery calls and assisted in delivering pre-sales demos to potential customers.
• Regularly updated CRM tools with lead status, customer interactions, and follow-ups.
• Ensured high-quality sales by conducting thorough qualification of customer needs and interests.

Education
• B.Tech in Computer Science Engineering
B.P.U.T University, Bhubaneswar | 2018 – 2021
• Diploma in Computer Science
CV Raman College, Bhubaneswar | 2015 – 2018
• 10th Standard (S.S.C)
Board of Secondary Education, Odisha | 2014 – 2015

Skills
• Excellent Communication
• Client Handling & Solutioning
• Trainer Sourcing & Negotiation
• Inside Sales & Lead Management
• Multi-tasking & Coordination
• Product Knowledge & Presentations
• Creativity & Flexibility
• Teamwork

Languages
• English
• Hindi
• Odia

Personal Information
• Date of Birth: 15th August 2000
• Father's Name: Dukhishyam Swain
• Nationality: Indian

Extra-Curricular Achievements
• Represented college in state-level badminton championships.
• Organizing committee member for 'Adyasha' annual cultural fest.
• Runner-up in inter-college debate competition.
• Winner of 'Music Chair' and 'Rangoli' contests at Adyasha'18.

Interests
• Travelling | Music | Movies | Sports | Games

Declaration
I hereby declare that the above-furnished details are true to the best of my knowledge and belief.

Subjects

  • SAP Intermediate

Experience

  • Enterprise Business Solutions Manager (Oct, 2023–Present) at SpringPeople, Bengaluru
    • Handled end-to-end training requirements from multiple enterprise clients including government bodies and top IT companies.
    • Engaged with clients to understand learning needs, conducted meetings, and finalized solutions.
    • Sourced trainers based on specific client requirements and led the negotiation and onboarding process.
    • Delivered complete training lifecycle management including trainer coordination, evaluation, lab setup, and post-training feedback.
    • Acted as a single point of contact between clients and trainers, ensuring high-quality delivery and customer satisfaction.
    • Successfully managed multiple IT accounts and scaled enterprise sourcing and solutioning responsibilities.

Education

  • B.Tech (Oct, 2023–now) from SpringPeople, Bengaluru–scored 93

Fee details

    ₹2,000/hour (US$21.05/hour)

    2000 + Tax

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