Julius Okello IT,ICT,Senior ICT officer
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High Energy and technology oriented Teacher/Specialist, and a leader in ICT for 5years teaching students in analyzing, troubleshooting in computer software's and hardware's, computer network security. I have a solid knowledge in administrative support and user management. A highly effective team player with proven success in quality control, customer service, technical support and operations analysis.
Expert in network administration, cybersecurity and technical projects management. Exercising in a leading technology team to execute complex and a multi dollar IT projects and designing IT directions for the students. Using PDF tools,video calls and online test for students.

Subjects

  • IT Infrastructure and Security Expert

  • IT & Networking Expert

  • IT Job Interview Preparation Expert

Experience

  • Senior IT officer (Feb, 2019–Present) at Treasurebrook company
    • Install, configure, and maintain computer hardware, software, and networks.
    • Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
    • Provide technical support to users, including troubleshooting and resolving IT-related problems.
    • Ensure security of IT systems, including data backup, antivirus protection, and access controls.
    • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
    • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
    • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
    • Collaborate with other Agents to understand IT needs and requirements for customers.
    • Plan and execute IT projects, including upgrades, migrations, and installations.
    • Document IT systems, configurations, and procedures for knowledge sharing and training.
    • work continuously on a task until completion (or referral to third parties, if appropriate)
    • prioritize and manage many open cases at one time
    • rapidly establish a good working relationship with customers and other professionals

Education

  • Bsc Information Technology (Sep, 2014–Dec, 2018) from Moi university,eldoret

Fee details

    KSh3,000–4,000/hour (US$23.18–30.91/hour)

    Time and place

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