I am a dedicated professional with a Master’s degree in Human Resource Management and a Bachelor’s degree in Communication and Sociology. With a strong background in human resource management, communication, customer service, both in retail and call centre, sales, and marketing, I bring both academic expertise and practical experience to my teaching.
As a Certified trainer, Life Skills and Career Coach, I am passionate about empowering learners with knowledge, practical skills, and guidance that help them excel academically, professionally, and personally. My approach is interactive, student-centered, and tailored to meet individual and company or organisation learning needs.
Subjects
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Customer Relationship Management Beginner-Expert
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Marketing and Human Resource Management Beginner-Expert
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Sales and marketing Beginner-Expert
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Career coaching Beginner-Expert
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Communication and interpersonal skills Beginner-Expert
Experience
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NaKuru (Jan, 2024
–Present) at Rahami Training Institute
Training specialist and Instructor
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Nakuru (Aug, 2022
–Nov, 2023) at Gilani's supermarket
Sales and Marketing manager
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Nairobi (Aug, 2008
–Sep, 2019) at Safaricom PLC
Call centre and Retail center representative, Customer service executive
Education
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Master of Science in Human resource management (Jan, 2020–Nov, 2024) from JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY, Juja
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Bachelor of Arts in Communication and Sociology (Jan, 2003–Jul, 2007) from University of Nairobi, Nairobi, Kenya.
Fee details
KSh500/hour
(US$3.86/hour)
The fee can vary depending on the level of expertise of the student, the type of course requested, the total number of training hours, and the number of students being trained in one lesson.