Dedicated and versatile professional with experience in online teaching, special education, and customer support. Passionate about helping individuals achieve their academic and personal goals through effective communication, personalized support, and a learner-centered approach. Experienced in planning and delivering engaging online lessons, adapting teaching methods to suit different learning styles, and creating inclusive environments that encourage growth, confidence, and participation.
As a Special Educator, I have worked closely with students with diverse learning needs, developing individualized strategies to support their academic, social, and emotional development. My customer support experience has strengthened my problem-solving abilities, interpersonal skills, and commitment to delivering exceptional service while handling inquiries and resolving concerns efficiently.
Known for being patient, empathetic, organized, and adaptable, I thrive in roles that require strong communication, collaboration, and attention to detail. I am committed to continuous learning and dedicated to making a positive impact through professionalism, reliability, and a genuine desire to help others succeed.
Subjects
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English Beginner-Expert
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Hindi Pre-KG, Nursery-Grade 10
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Science Pre-KG, Nursery-Grade 8
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Math Pre-KG, Nursery-Grade 10
Experience
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Special Educator (Jan, 2023
–Present) at MCD EDUCATION DEPARTMENT
Roles and Responsibilities as a Special Educator
• Assess students' learning needs, strengths, and areas requiring support.
• Develop and implement Individualized Education Plans (IEPs).
• Adapt curriculum, lesson plans, and teaching strategies to meet diverse learning needs.
• Provide individualized and small-group instruction.
• Support students with learning disabilities, developmental delays, autism, ADHD, and other special needs.
• Monitor, evaluate, and document student progress regularly.
• Collaborate with parents, teachers, therapists, and school staff to ensure holistic student development.
• Foster students' academic, social, emotional, communication, and life skills.
• Manage classroom behavior using positive reinforcement and evidence-based strategies.
• Utilize assistive technology and specialized teaching resources to enhance learning.
• Conduct assessments and modify interventions based on student progress.
• Promote an inclusive, safe, and supportive learning environment.
• Advocate for students' educational rights and necessary accommodations.
• Prepare progress reports and maintain accurate student records.
• Encourage independence, confidence, and self-advocacy among students.
copy paste format and a bit shorter
Roles & Responsibilities as a Special Educator
• Assess students' learning needs and abilities.
• Develop and implement individualized learning plans (IEPs).
• Adapt teaching methods and materials to suit diverse learning needs.
• Provide one-on-one and small-group support.
• Monitor student progress and maintain records.
• Collaborate with parents, teachers, and therapists.
• Support students' academic, social, emotional, and behavioral development.
• Create an inclusive, safe, and supportive learning environment.
• Use appropriate interventions and assistive tools to enhance learning.
• Encourage independence, confidence, and overall growth in students.
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Customer Support Executive (Aug, 2020
–Oct, 2020) at Raffles University, Neemrana
• Handled customer inquiries via phone, email, and chat in a professional manner.
• Resolved customer issues, complaints, and service requests efficiently.
• Provided accurate information about products, services, and company policies.
• Maintained customer records and updated information in the system.
• Escalated complex issues to the relevant departments when required.
• Followed up with customers to ensure satisfactory resolution of concerns.
• Managed multiple customer interactions while maintaining service quality.
• Built positive customer relationships through effective communication and problem-solving.
• Achieved customer satisfaction and service-level targets.
• Assisted in improving customer experience by identifying common issues and feedback.
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Teacher (Jan, 2019
–Present) at ' I am worked as an online tutor at urbanpro
Plan and deliver engaging online lessons tailored to students' learning needs.
• Create a positive and interactive virtual classroom environment.
• Use digital tools and resources to enhance learning outcomes.
• Monitor student progress and provide constructive feedback.
• Adapt teaching strategies based on students' abilities and performance.
• Encourage participation, critical thinking, and effective communication skills.
• Maintain regular communication with parents regarding student progress.
• Assess assignments, track attendance, and maintain accurate records.
• Support students in achieving their academic and personal development goals.
• Ensure a professional, organized, and student-centered learning experience.
Education
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MA Psychology (Jan, 2025–now) from ignou university Delhi
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BA General (Sep, 2021–Jul, 2023) from Raffles University, Neemrana–scored 7
Fee details
₹250–1,000/hour
(US$2.63–10.53/hour)
Can be discussed after connecting