This refund policy applies if you are dealing directly with TeacherOn staff. If you are dealing with students and teachers listed on the website, please see terms and conditions.
Money deducted but didn't get coins?
If the money was deducted but you didn't get coins, you will get a refund automatically from your bank within a maximum of 14 days. If we do get the money, we will credit coins in your account and send a confirmation email when that happens.