Refund Policy

This refund policy applies if you are dealing directly with TeacherOn staff. If you are dealing with students and teachers listed on the website, please see terms and conditions

Coin Purchase

  • You can not get a refund on the purchased coins.
  • If a teacher contacts a student and student doesn't read your message within a month, we refund coins for that. We also give refunds if teachers spend coins on fake/spam/scam jobs automatically.

Money deducted but didn't get coins?

If the money was deducted but you didn't get coins, you will get a refund automatically from your bank within a maximum of 14 days. If we do get the money, we will credit coins in your account and send a confirmation email when that happens.

For assignment help and tutoring services

  • We provide refunds for unused tutoring hours.
  • We provide refunds for any work not done as per agreed on quality.


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