Arunav Chatterjee MS excel, Power BI, Tableau, Data Analysis, SAS
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Hi There,

I am sure, you are looking for a skilled and experienced tutor who can offer a balanced approach to your learning needs with a performance-driven attitude, then you need to look no further. With over 8 years of corporate-level experience in specialized technologies, to strengthen and serve Fortune-500 list of companies, you can heavily rely on me who is extremely reliable and dependable.

This is Arunav Chatterjee, an industry-level technical training professional in data profiling, visualization, transformation and analysis. I have got a niche with expertise in advanced tools and technologies like Microsoft Power-BI, Microsoft Azure, Tableau, SQL, SAS and Google Analytics. Apart from Microsoft certification, I have also got certifications in Google analytics and Lean Six Sigma.

Throughout my career, I have demonstrated the highest levels of service and commitment to the mission of any organization I have worked for. As a result, I have been awarded 'The Best Performer' in almost all quarters and in almost all companies including the Best Customer Service Excellence Team Award at AON and IBM.

Thus, if you are looking for a well-grounded teaching professional with proficiency in Microsoft Excel, Power-BI and Azure fundamentals certification, I will be more than happy to help.

Regards,
Arunav Chatterjee

Subjects

  • Power BI dashboard Beginner-Expert

  • Power pivot Beginner-Expert

  • Microsoft Excel Dashboard Beginner-Expert

  • MS Excel 2019 Beginner-Intermediate

  • Tableau Dashboards Beginner-Intermediate

Experience

  • Senior Lead Analyst - Digital Transformation (Jan, 2023–Present) at FIS Global Business Solutions India Private Limited
     Data management and Reporting (weekly reporting/dashboard planning, final event attendance data, wrap up data, quarterly check-ins for data by region, ongoing housing reporting, one-off data requests)
     Offered virtual support in modifying and implementing the governing documents among the stakeholder departments, and in developing the data dashboards the organization while taking care of the row level security.
     Supported data collection, management, and day to day coordination among all the stakeholders (especially internal and external stakeholders).
     Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
     Provided regular support to the presenters of the virtual seminars as a virtual moderator assistant.
     Partnered with the technology and product teams to ensure the data passes over and is mapped to correct experiences on digital platforms
  • Business analyst (Mar, 2017–Mar, 2018) at Accenture Services Private Limited,Hyderabad
     Offered technical and troubleshooting support to the client at Google.
     Monitored the team performance and trained the new and existing team members on software products and services.
     Developed a Self-Monitoring Analysis (self-assessment tool) form to help the team-mates in achieving the desired SLA and CSAT targets. This enabled the business to identify and focus on the pain areas such as process knowledge, increasing hold time, and increased escalated chats/calls.
     Performed process reviews and assessments, and recommended modifications to improve process performance
     Offered technical support and solutions in extracting transforming and loading the governing data among stakeholder departments and clients of the organization
  • CS specialist (Jun, 2013–Sep, 2016) at AOn
     Lead the training requirement on the process for all associates in the team and ensure proper backup is built.
     Assisting US-base customers of Bank of America client for AON through calls in a 24/7 environment.
     Actively participate in & driving continuous improvement culture through ‘Kaizen’.
     Identifying & eliminating barriers to accuracy, productivity, & quality.
     Enabling the US customers in health benefits enrolment by educating them about the several sponsored health insurance plans over chat.
     Played an active role in engaging and educating the US-based clients about the annual enrolment and all of their eligibility criteria as a part-time/full-time employee of Bank of America for all the health benefit plans.
  • Analyst (May, 2013–Jul, 2014) at Cognizant Technologies Solutions, Gurugram

Education

  • MBA (Jun, 2009–Oct, 2011) from Rourkela Institute of Management Studies, Rourkela
  • Bachelor of Commerce (May, 2006–Apr, 2009) from Utkal University, Bhubaneswar.
  • Commerce (May, 2004–Apr, 2006) from Maharishi College Of Natural Law

Fee details

    ₹500–2,500/day (US$5.99–29.94/day)

    My fees will depend entirely upon the requirement of the student/client. If the assignment is related to a live project, the student needs help on, then the charges are on an hourly basis (starting from 500/-) On the other hand, if the student is encouraged to learn basic concepts of the specific tool or application, the charges are on a daily basis (depending upon the length and timeline of the course modules) Apart from that, if the student needs specific guidance on clearing a certification on Microsoft, there is a separate course fee attached to every course.

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