Mercy Chepkirui MutaiSoftware programming, Systems software operations
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A highly competent and focused Computer(ICT) teacher with an excellent history of strong technical education. Adept at explaining complex technical concepts and theories in a clear and understandable way. With proven ability to establish rapport with students and highly effective at adapting to change. My core qualifications are:- Extensive experience in computer use and application training Excellent facilities with oral and audiovisual teaching modes Strong student teaching skills to ensure optimal task performance Excellent professional decision-making and judgment skills Excellent written and oral communication skills High degree of freedom in scheduling
Subjects
Basic Mathematics Beginner-Expert
Software Programming Beginner-Expert
Data Communication and Computer Networks Beginner-Intermediate
Computer (ICT) Beginner-Expert
Experience
Implementation Engineer (May, 2021–Aug, 2022) at Virtual Pay International
* Analyzing merchants’ payments-related issues, assisting with disputes, and providing sustainable solutions; * Collaborating with other internal teams such as compliance, fraud and risk, business development, account management, optimization, and integration for cascading and/or escalations of merchants’ payment-related concerns; * Producing clean and efficient code based on specifications; * Testing and deploying programs and systems; * Fixing and improving existing software. * Promoting and Contributing to Information Security Management System (ISMS) procedures, initiatives and best practices within the department and the organization.
Software Developer (Nov, 2020–May, 2021) at Loanspur Limited
*Software Development *Web Designing *Loanspur System Maintenance
Intern (Jun, 2018–Aug, 2018) at Aga Khan University Main Hospital, Nairobi
* Hardware Troubleshooting * Customer Relations (Help Desk) * Business Process Section (Training on the use of Software Systems)
Education
CISCO CCNA (Jan, 2019–Oct, 2019) from Jomo Kenyatta University of Agriculture and Technology, Kisii Campus
Bachelor of Science in Computer Science (Sep, 2015–Dec, 2019) from Kisii University, Kisii
Certificate in Information Technology (Jan, 2015–Apr, 2015) from Kenya Highlands University, Kericho
Fee details
KSh600–1,000/hour
(US$4.58–7.63/hour)
The fee varies based on the workload and the course.